Shubhangi Srivastava reimagines nonprofit fundraising tech

Tech Innovation Fuels a New Era for Nonprofits

Shubhangi Srivastava is steering a steady shift in how nonprofits harness technology.

Rapid Evolution Meets Social Impact

• Nonprofits have lagged behind commercial firms in adopting cutting‑edge tools.
• Fundraising platforms, donor‑management systems, and digital infrastructure are now integral to social impact.
• Enterprise‑grade engineering expertise is driving transformational change.

Shubhangi Srivastava, CTO at NEP Services

• NEP’s platforms process over $9 million in secure digital donations yearly.
• Patent‑pending automation tools streamline daily fundraising operations.
• Advanced fraud‑detection models protect donors and uphold trust.

Cloud‑Native Architecture Meets Practical Functionality

• Public safety groups, unions, and frontline organizations receive scalable solutions.
• The integration of cloud‑native design ensures NEP’s clients operate with digital readiness comparable to Fortune 500 companies.
• Shubhangi’s engineering experience enables robust, future‑proof infrastructure.

Conclusion

Shubhangi Srivastava’s leadership exemplifies how nonprofits can adopt enterprise‑grade technology to secure fundraising, protect donors, and operate with a digital readiness that rivals the most advanced commercial firms.

AI and nonprofit growth

AI is Transforming Nonprofit Fundraising

Nonprofit organizations are increasingly relying on artificial intelligence to manage donor data, protect financial integrity, and boost fundraising efficiency. As donors demand more transparency and fraud risks rise, fundraising platforms must deliver both scale and precision.

Projected Growth in the Nonprofit Software Market

• 2025 market size: about $4.59 billion
• 2030 projected size: $6.74 billion
• CAGR: 7.98 percent

Srivastava’s Predictive Models for Campaign Managers

Srivastava equips NEP’s platforms with AI models that:

• track donor behavior in real time
• detect emerging patterns
• automatically recommend strategic actions to campaign managers

These systems support large‑scale operations, including Help a Hero and First Responder Processing.

Impact on Campaign Performance and Donor Trust

By turning behavioral insights into targeted actions, the AI models enhance campaign performance and strengthen donor trust. Real‑time responsiveness, anchored in day‑to‑day nonprofit operations, validates the engineering benchmarks Srivastava brings to the sector.

Technical contributions with verified results

Srivastava’s Blueprint Fuels a New Era of Nonprofit Tech

Automation, cyber‑security, and user‑friendly design converge in the engineering roadmap that Srivastava built. Her leadership launched the Help a Hero Crowdfunding Platform, which has already raised over $5.68 million in donations for public safety initiatives.

Smart Fraud Prevention and Bullet‑proof Workflows

Key features of the platform include:

• AI‑driven fraud detection that automatically flags suspicious transactions.
• Automated financial processes that reduce manual error and increase accuracy.

While Help a Hero streamlines donor contributions, Srivastava also fortified NEP’s security framework. She deployed tools that protect more than $9 million in annual digital donations and built a custom fraud model that cut fraud incidents by 23 percent.

NEP Services Earns Fast Company Accolade

These advancements positioned NEP Services at the forefront of nonprofit technology. The organization earned a spot among Fast Company’s Top 10 Most Innovative Companies in North America (2024), underscoring its reputation as a leader in the sector.

A career rooted in scalable systems

Srivastava’s Career Trajectory

Early Foundations

• Capgemini Beginnings – Developed enterprise‑level systems, gaining a strong technical base.
• Academic Credentials – Bachelor of Technology in Computer Science from SRM University, Chennai.

NEP Services: A Progressive Path

• 2017 Onboarding – Joined as a software engineer, immersing in nonprofit tech initiatives.
• Leadership Ascension – Advanced through technical leadership roles, refining team dynamics.
• 2024 CTO Spotlight – Elevated to Chief Technology Officer, steering strategic vision.

Academic Enrichment

• Master’s Degree – Master of Science in Computer Science from California State University, Long Beach.
• Holistic Insight – Blends deep academic knowledge with practical industry perspective.

Implications for the Nonprofit SaaS Landscape

• Strategic Evolution – Srivastava’s experience exemplifies how SaaS solutions are continually adapting within the nonprofit sector.
• Future Outlook – Her career trajectory underscores a rising trend of technology leadership driving nonprofit innovation.

Bridging compliance and automation

Regulatory shifts spur advanced compliance architecture

Stricter donor privacy rules and digital communication mandates have driven a new wave of platform design focused on compliance at every layer. Srivastava’s solutions embed regulatory requirements from the outset, ensuring that every nonprofit communicates with donors and with regulators in a secure, auditable manner.

Back‑end tools for First Responder Processing

• Donation intake management captures every pledge and assigns it to the appropriate donor record.
• Verification workflows confirm that each donation meets 501(c)(3) standards before it is posted.
• Secure communication logs preserve every email, text and call, providing an immutable audit trail for compliance reporting.

Design philosophy: contextual interpretation, ethical prediction

“Our systems interpret context while honoring each organization’s structure,” Srivastava explains. “Strong prediction means more than accuracy; it must be ethical, informed, and aligned with real operations.”

Two proprietary systems align with NEP’s automation roadmap

• Secure workflow optimization streamlines donor processing while guaranteeing data privacy.
• Adaptive donor analytics dynamically predicts donor behavior and tailors outreach strategies.

NEP has begun deploying both systems with a select group of nonprofit clients, marking a significant step toward a fully automated, compliance‑centric framework for donor engagement.

Reengineering tech for social outcomes

Shubhangi Srivastava Drives NEP’s Expansion into Intelligent Automation

Shubhangi Srivastava is steering the next wave of intelligent automation at NEP. Her strategic roadmap points toward a deeper fusion of predictive analytics with donation platforms and a wider deployment of natural‑language interfaces for nonprofit partners.

“Every phase of the platform, from campaign kickoff to donor outreach to compliant payouts, was built for peak efficiency,” Srivastava explains.

Her team is crafting systems that respond instantly, learn from user behavior, and allocate resources with precision—all while maintaining clarity, control, and accessibility. Beyond engineering, Srivastava mentors emerging technologists and champions advocacy for forward‑thinking voices.

Recognition and Impact

• Srivastava served as a judge for the 2024 Timmy Awards, spotlighting her leadership in community building.
• She contributed to NEP’s Fast Company designation as one of North America’s most innovative companies, underscoring her influence on smarter systems and inclusive tech ecosystems.

Her achievements affirm a dedicated role in building richer, more inclusive technology and stronger, smarter communities.